Refund policy

TX Lures - Refund Policy

At TX Lures, we strive to provide our customers with the best experience possible. If you are not satisfied with your purchase, we offer the following refund policy:

1. Eligibility for Refunds

• Refunds will be considered for purchases made directly through our official website.
• Refunds are available within 30 days of purchase.

2. Defective or Damaged Products

• If your TX Lure is defective or damaged upon arrival, please contact us within 7 days of receiving the product. We will request photos of the damaged item for verification purposes.
• In the case of a manufacturing defect or damage during shipping, you are eligible for a full refund or a replacement at no additional cost.

3. Return Process

• To initiate a return or refund, please contact our customer service team at [txlures@gmail.com] with your order number and details of the issue.
• If your refund request is approved, you will receive return instructions.
• Once the return is processed and the product is received, we will issue your refund to the original payment method within 7–10 business days.

4. Non-refundable Items

• Digital content, promotional items, or limited-edition products are not eligible for refunds unless they are defective.
• Shipping charges are non-refundable unless the return is due to a defective or damaged product.

5. Exchanges

• If you prefer an exchange for a different item rather than a refund, please reach out to our customer support team. We may offer an exchange based on product availability.

6. Customer Support

• Our customer support team is available to assist you with any questions or concerns regarding your refund. Please reach out to us at [txlures@gmail.com].

We appreciate your understanding and support. Your satisfaction with the TX Lures is our top priority!